SMART MAP

In Search of Excellence

Destination / Hotel

Check-in / check-out date

Book

Best price guaranteed

Free cancellation

Exclusive Silken Rewards Rates

Best price guaranteed

Free cancellation

Exclusive Silken Rewards Rates

Silken Quality

Always at the service of our customers

A quality system is the best tool for the internal organization of the company and for achieving excellence in all customer services. By applying an organized work system in which the goodwill of the entire team is complemented by a method, we manage to clearly and in writing define our way of doing things and organizing ourselves. This method defines each person's responsibility in carrying out their task, while promoting continuous improvement and consolidating process management.

This method defines each person's responsibility in carrying out their task, while promoting continuous improvement and consolidating process management.  Because of this, and because we understand Quality as an integral part of business management, Silken Hotels is engaged in an ambitious Quality management project.

Loyalty Program

Discover the exclusive advantages of joining our program. Discounts, special promotions, and unique benefits only for Silken Rewards customers.

10 points x €
WIFI
Late check-out
Room upgrade
1,500 welcome points