What do our customers think of the Silken Puerta Madrid hotel? Find out what they think of our services, the comfort of our rooms, our facilities, the friendliness of our staff, the restaurant service and the location of our hotel.
“Positive: The stay was okay, but there are a few issues. Negative: Location: It was not near downtown, so it would be better if the price were lower to match...”
“Positive: The hotel was beautiful and modern, with spacious rooms and large, very comfortable beds. Both the room and the bathroom were spotless, with daily...”
“Positive: The room was nice and clean, and the breakfast was enjoyable with many options for a valuable meal.”
“Positive: Breakfast was nice, adequate, tasty & nourishing. Negative: The breakfast room is long and narrow, tables close together. It can get crowded and...”
“Our room was clean and the staff was good but not exceptional. Our breakfast buffet at the hotel was very good and better than dinner. We heard fainted...”
“Positive: The room was a great size with comfortable beds and a clean updated bathroom. Staff was friendly and accommodating and the hotel was perfect for...”
“Very cool fast check in friendly staff front desk Luciana welcome us tasty 😋 breakfast easy parking under hotel 25€ Comfortable bed and shower box 🚿🤩”
“Positive: Very clean and good value for money. My family enjoyed a lot here. There was some good restaurants in 1 KM range.”
“Positive: Quite good quality however more variety would make it better. Negative: No tea or coffee making facilities in the room. Shower leaking onto floor.”
“Positive: Nice facilities, easy to reach from the airport, good restaurant, spacious clean room and comfortable large bed. Spacious toilet with shower and...”
“Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.”
“Positive: Clean room and comfortable bed 🛌 😴. Negative: Breakfast not much to choose but okay 👌.”
